When a vehicle breaks down on the freeway, it causes traffic congestion and can contribute to accidents. In an effort to reduce freeway traffic congestions caused by disabled vehicles, SoCal 511 Partner Counties through their respective Freeway Service Patrol programs help motorists get off the freeway safely.

What is Freeway Service Patrol (FSP)?

FSP is a public service program that offers free freeway roadside assistance to motorists with non-emergency incidents such as flat tires, breakdowns, or minor accidents. FSP service helps motorist get back on the road safely or tow the vehicle to a safe location, at no charge.

Each Partner County operates its own FSP program. The service hours may differ. Please visit the County Partners’ websites below for more information.

How to get help?

• FSP patrolling tow trucks

  In some instances, you may not need to do anything. A patrolling tow truck may find you during peak traffic hours and quickly provide assistance. The patrolling FSP tow trucks will stop to help any motorists that need non-emergency assistance on the freeways.

• Call Boxes

  If the patrolling FSP tow trucks are not nearby, the FSP assistance can be requested using Call Boxes – roadside emergency phones – which are mounted on poles along highways and freeways and are usually bright yellow. Call Boxes will connect the call with an operator who can dispatch help whether for towing, medical aid or other roadside assistance. Please use the Call Boxes only you can safely get to them.

• 511 Motorist Aid

  Another option to get roadside assistance is to call SoCal 511 traveler information service by dialing 511. The SoCal 511 is a free, easy-to-use resource providing real-time traffic information such as road conditions, accidents, detours and construction updates. SoCal 511 can also connect motorists to FSP service or other roadside assistance in Los Angeles and Orange Counties by saying motorist aid or pressing 4 when prompted in the call menu.

IN CASE OF A LIFE-THREATENING EMERGENCY, CALL 911.